Events & Training

Seeing Sooner, Acting Faster: Credit Union Innovation

December 13, 2023 10:30 AM - December 13, 2023 11:30 AM | Webinar

Credit unions know innovation matters: 1 in 5 current credit union members would switch to a different financial services provider for more innovative products, and credit unions that are seen as more innovative by members also have higher member satisfaction and loyalty. But innovation isn’t just about the newest technology; it’s about being about to see change sooner and act faster to meet consumers’ evolving needs and take advantage of new market opportunities. What does innovation for credit unions look like today? In this webinar, join Dr. Taylor C. Nelms from the Filene Research Institute as he reviews cutting-edge research on innovation strategy, culture, and partnerships for credit unions looking to drive growth and impact.

About the speaker:
Dr. Taylor C. Nelms is Senior Director of Market Insights & Advisory Services at the Filene Research Institute, an independent, non-profit think tank. He is an anthropologist and ethnographer with 15 years of experience studying consumer and cooperative finance in the United States, Latin America, and around the world. At Filene, Taylor leads thought leadership, custom market and commissioned research, and advisory services. He manages a team of researchers and consultants and oversees a portfolio of partnerships to pursue cutting-edge, actionable research that explores people’s changing economic lives and the past, present, and future of money, technology, and the business of financial services. 

Register for Seeing Sooner, Acting Faster: Credit Union Innovation below!

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